Website Privacy Policy

NH Psychiatry is a division of Granite State Behavioral Health PLLC. This policy applies to the public website at nhpsychiatry.org.

Website Privacy and Patient Health Information

This Website Privacy Policy applies to information associated with use of the public NH Psychiatry website. It is separate from our Notice of Privacy Practices, which explains how protected health information associated with your care may be used and disclosed and describes your rights regarding that information.

View the HIPAA Notice of Privacy Practices

Information created, received, maintained, or transmitted by NH Psychiatry in connection with treatment, payment, or health care operations is handled in accordance with applicable privacy requirements and our Notice of Privacy Practices. Nothing in this Website Privacy Policy limits rights you may have regarding protected health information.

Information Collected Through the Public Website

NH Psychiatry intentionally limits the personal information collected directly through its public website.

The public website does not provide a general clinical contact form, clinical messaging feature, or medical-record upload feature. Please do not send clinical questions, medication requests, medical records, or other sensitive health information through standard email or other unsecured communication methods.

Appointment requests are handled through a separate patient platform.

Information Collected Automatically

When you visit the website, hosting, security, and technical systems may automatically collect limited technical information needed to operate, secure, maintain, and improve the website. This may include IP address, browser or device information, pages or resources requested, date and time of access, referring page, and technical or diagnostic information.

This information may be used for website operation, maintenance, security, troubleshooting, and performance monitoring.

Cookies and Similar Technologies

The website and services used to operate it may use cookies or similar technologies for functionality, security, performance, or limited analytics. Your browser may allow you to block or delete cookies. Disabling some technologies may affect website functionality.

NH Psychiatry does not sell personal information collected through the public website.

Analytics and Tracking Technologies

NH Psychiatry may use limited website traffic or performance information to understand whether the website is functioning properly and to improve usability and content.

NH Psychiatry does not intentionally use the public website to collect clinical information for advertising purposes. Tracking technologies that may receive protected health information must be evaluated and handled in accordance with applicable privacy and security requirements.

Appointment Requests and Patient Portal

Selecting Request an Appointment directs you to a separate patient platform operated through IntakeQ/PracticeQ. Information entered into that platform is not submitted directly through the public nhpsychiatry.org website.

Information submitted through the patient platform and received by NH Psychiatry may constitute protected health information. Such information is handled in accordance with applicable privacy requirements and our Notice of Privacy Practices.

The patient-platform provider maintains its own privacy, security, and service terms. If you prefer not to use the online appointment-request process, you may contact NH Psychiatry at 603-515-1700.

How Website Information May Be Used

Information associated with use of the public website may be used to operate and maintain the website, maintain security, identify or prevent misuse, troubleshoot technical problems, understand website performance, improve website functionality and content, and comply with applicable legal requirements.

NH Psychiatry does not sell or rent personal information collected through the public website.

Service Providers

NH Psychiatry may use service providers to support website hosting, security, maintenance, analytics, and technical support. Those providers may process limited information as necessary to perform their services.

When a vendor creates, receives, maintains, or transmits protected health information on behalf of NH Psychiatry, the relationship is handled in accordance with applicable HIPAA requirements.

Third-Party Websites

The website may contain links to independently operated third-party websites or services. Information collected by another website is governed by that website’s own privacy practices. NH Psychiatry does not control the privacy, security, availability, or content of independently operated third-party websites.

Disclosure of Website Information

Website-related information may be processed or disclosed when reasonably necessary to operate or secure the website, provide services through vendors, investigate suspected misuse or security incidents, comply with applicable law or lawful legal process, or protect the rights and safety of NH Psychiatry or others.

Protected health information is subject to the separate requirements described in our Notice of Privacy Practices.

Data Retention

Website-related information is retained only for as long as reasonably necessary for website operation, security, troubleshooting, recordkeeping, and applicable legal or business requirements. Retention periods may vary depending on the type of information and the system in which it is maintained.

Clinical and patient records are subject to separate record-retention requirements and are not governed by this Website Privacy Policy.

Email and Electronic Communications

Standard email and other unsecured electronic communications should not be used to send sensitive health information. Please do not send clinical questions, medication requests, medical records, or other confidential health information through unsecured email.

New patients should use the designated appointment-request process. Established patients should use the practice’s approved patient communication system for clinical communications.

Children’s Privacy

The public website is intended for a general audience and is not directed to children under 13. NH Psychiatry does not knowingly solicit personal information directly from children under 13 through the public website.

Parents or legal guardians seeking psychiatric care for a minor should use the designated appointment-request process or contact the office.

Security

NH Psychiatry uses administrative and technical measures designed to protect information associated with the website against unauthorized access, use, alteration, or disclosure. No website, network, or electronic-transmission method can be guaranteed to be completely secure.

Information submitted through the patient platform is handled separately from the public website and is subject to the privacy and security requirements applicable to that system and to protected health information.

Changes to This Policy

NH Psychiatry may update this Website Privacy Policy to reflect changes in website functionality, technology, legal requirements, or privacy practices. The current version will be posted on this page with the date of the most recent update.

Questions

Questions about this Website Privacy Policy may be directed to:

NH Psychiatry
A division of Granite State Behavioral Health PLLC
119 Main Street
Alton, NH 03809
Mail: PO Box 600, Alton, NH 03809
Phone: 603-515-1700

Questions concerning medical records or other protected health information should be handled according to our Notice of Privacy Practices.